Terms & Conditions
Effective Date: [2026.03.03]
Welcome to our website. By purchasing or using our China Travel eSIM products, you agree to the following Terms & Conditions.
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1. General Information
These Terms & Conditions govern the use of our website and the purchase of our digital eSIM products.
By accessing our website or completing a purchase, you agree to be bound by these terms.
If you do not agree, please do not use our services.
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2. Product Description
We provide digital eSIM data plans designed for short-term travelers visiting mainland China.
All products are:
• Data-only plans
• Delivered electronically via email
• Activated by scanning a QR code
No physical SIM card will be shipped.
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3. Activation & Validity
The validity period begins once the eSIM connects to a supported network in China.
For example:
A 7-day plan activated on March 10 will expire after 7 consecutive days.
Unused eSIMs may have an activation window. Customers are responsible for activating within the stated validity period.
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4. Device Compatibility
Customers are responsible for ensuring:
• Their device supports eSIM technology
• Their device is carrier-unlocked
• The device is compatible with the purchased plan
We are not responsible for incompatibility due to unsupported devices.
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5. Network Performance
Network speed and performance depend on:
• Location
• Network congestion
• Device capability
• External factors beyond our control
We do not guarantee uninterrupted service or specific speeds.
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6. Refund Policy
We offer a 7-Day Refund Guarantee under the following conditions:
• The eSIM fails to activate due to technical reasons
• The issue cannot be resolved by our support team
Refunds will not be issued for:
• Device incompatibility
• Incorrect installation
• Partial data usage
• Change of travel plans
Refund requests must be submitted within 7 days of purchase.
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7. Customer Responsibilities
Customers agree to:
• Provide accurate email information
• Follow installation instructions carefully
• Contact support promptly if issues arise
Misuse or fraudulent activity may result in service termination.
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8. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for:
• Indirect or incidental damages
• Business interruption
• Loss of data
• Travel disruptions
Our total liability shall not exceed the amount paid for the product.
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9. Payment
All payments are processed securely via third-party payment providers.
We do not store payment card information.
Prices may change at any time without prior notice.
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10. Intellectual Property
All website content, branding, and materials are the property of our company and may not be reproduced without permission.
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11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised effective date.
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12. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable international commercial practices.
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13. Contact Information
For questions regarding these Terms & Conditions, please contact: